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Rush doesn't show my projects when I open the app

Community Beginner ,
May 26, 2020

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I can't seem to open my projects from Adobe Rush on my desktop. Every time the app opens the thumbnail doesn't even show the regular RU (rush). It doesn't show my projects or anything at all whenever I open the app. I tried installing the earlier versions before the update but none seem to work. need help!

Correct answer by kmkierulf | Community Beginner

Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

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Crash, Desktop version, Freeze or hang, Performance, Preview

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Rush doesn't show my projects when I open the app

Community Beginner ,
May 26, 2020

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I can't seem to open my projects from Adobe Rush on my desktop. Every time the app opens the thumbnail doesn't even show the regular RU (rush). It doesn't show my projects or anything at all whenever I open the app. I tried installing the earlier versions before the update but none seem to work. need help!

Correct answer by kmkierulf | Community Beginner

Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

TOPICS
Crash, Desktop version, Freeze or hang, Performance, Preview

Views

424

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May 26, 2020 0
Adobe Community Professional ,
May 27, 2020

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Which processor do you have on which operating system? How much free space is left on your hard drive?

 

Are you opening Rush from the Creative Cloud Desktop window?

 

I'm not sure what you mean by "Every time the app opens the thumbnail doesn't even show the regular RU (rush)."

 

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May 27, 2020 0
Community Beginner ,
May 27, 2020

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My computer is on a 64-bit operating system with 16GB RAM, 52.9GB free of 111GB on Drive C, and yes I am opening Rush on the Creative Cloud Desktop window. This problem started occuring right after I updated the app.

 

What I meant by that was it didn't show the RU thumbnail on the taskbar (the one on the bottom of the screen), it only showed a white square thunmbnail...but it's showing now. My problem really is, when it opens I can only see the *File Edit Clip etc and everything else is just blank. I don't see my projects that I created or even just the standard home screen where you see a New Project, Open Project options. There's just blank space. It looks like this. blank.png

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May 27, 2020 0
Community Beginner ,
May 27, 2020

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Finally worked, Just pressed Alt + adobe premiere rush icon (on my taskbar) to reset preference and now it started working again. Thank you for the help.

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May 27, 2020 0