I wanted to try it because I have a vidéo to post on social medias. After installation, the tutorial started. But when I selected the tutorial videos, I get the waiting blue ring turning and never stop. Impossible to cancel. I uninstalled Rush and installed again. Now when opening, I have again a waiting blue ring for eternity... What goes wrong? Thx and sorry for my english. (please use simple words in your answers ;-))
TOPICS
Crash
,
Desktop version
,
Error or problem
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Freeze or hang
I discussed a long time with adobe tech support. They just say that Rush is not included in my formula. (photography) And I have to pay. I was transferred from tech to commercial support many time and allways the same answer. Rush is not included. But I see Rush in the Creative cloud in the section "included in your formula" And anyway, if I want to try it as trial, it doesn't work!
Thanks Minaris. As you say, I have also read "Premiere Rush included in my formula" and that is why I have wasted time installing and trying to test it. Of course many times I do not understand these silly manners of Adobe.
Today I visited a French photographer. She have the same formula as mine. The Photograph pack. She launched the Rush install and it's worked! I don't know why sometime it's ok and why sometime not.
To be clear, the Premiere Rush Starter Plan is free for everyone – not the full, unrestricted version of Rush...
But the language was a bit confusing how the different apps were presented... So Adobe listened to user feedback and recently changed the layout of the apps page.
Now, Premiere Rush no longer appears under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.
Had the same problem. Just Log off in your Creative Cloud App. After Logging Off start Rush again. When starting Rush you need to login into the Rush app after this the Rush app should start again with no problems.
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