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Rush Exports

New Here ,
Aug 18, 2020

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Hi! I pay for the Creative Cloud All Apps plan, and I just downloaded Premiere Rush. It says I only have three exports available, though. I thought the All Apps plan included this program. I'm wondering if this is a glitch, or if I have to upgrade my plan to use it. Thanks in advance for your help!

Hi there! That should not be the case. Please try signing out and back in and make sure to use the correct Adobe ID. 

 

What device/computer is this happening with? 

 

Thanks!

 

Peter

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Rush Exports

New Here ,
Aug 18, 2020

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Hi! I pay for the Creative Cloud All Apps plan, and I just downloaded Premiere Rush. It says I only have three exports available, though. I thought the All Apps plan included this program. I'm wondering if this is a glitch, or if I have to upgrade my plan to use it. Thanks in advance for your help!

Hi there! That should not be the case. Please try signing out and back in and make sure to use the correct Adobe ID. 

 

What device/computer is this happening with? 

 

Thanks!

 

Peter

TOPICS
Error or problem

Views

48

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 18, 2020 0
Adobe Employee ,
Aug 18, 2020

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Hi there! That should not be the case. Please try signing out and back in and make sure to use the correct Adobe ID. 

 

What device/computer is this happening with? 

 

Thanks!

 

Peter

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Aug 18, 2020 0
New Here ,
Aug 20, 2020

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Hi there! Thank you so much for the information! I uninstalled the program and reinstalled it and it's fine now. Appreciate your help!

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Aug 20, 2020 0
Adobe Employee ,
Aug 20, 2020

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Great! Thanks for letting us know. 

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Aug 20, 2020 0