Rush from iPhone to PC sync error: Missing media for these clips

New Here ,
Mar 24, 2021 Mar 24, 2021

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The file is there, the image is there, but when I click to open on the PC, it can't locate the file. 

Box appears with Link Media / Missing media for these clips. It's a mov image which the search can't find. But in the sequence timeline the movie appears in red with the correct duration.

 

I've tried searching in Documents/Adobe/Premiere Pro/15.0/Converted Rush Projects, where I can find the purple .prproj file by the same name, but that's all there is.

 

When I looked under Creative Cloud Files/Adobe/Assets/ there were lots of very long randomised folders for past projects, but my new one didn't appear there. I note that PP has just moved to 2021.

 

Thanks for your help. If I can't get this to work, having Rush is useless to me and I will have to delete it.

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Cloud sync, Desktop version, Error or problem

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