Rush Mobile Not Functioning

New Here ,
May 09, 2021 May 09, 2021

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After months of successfully using Adobe Rush for mobile without issue all of the sudden it's a hot unusable app. Photos are disappearing, getting stuck and blinking, appearing as black and not visible after previously appearing normally. When I try to export all I see is a blank green video. I cannot edit any of my old videos or make new ones. What is going on??? 

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Crash, Error or problem, Export, Freeze or hang, Mobile version, Performance

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Adobe Employee ,
May 13, 2021 May 13, 2021

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Hi there!

We're sorry for that. Which mobile device are you using? What's the source of media files that you're using? 

Let us know.

Thanks,

Kartika

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