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Rush not seeing my photo library

New Here ,
May 04, 2020 May 04, 2020

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Does anyone have any idea why I can't access my photo library on my apple laptop  but have no problem seeing my photos on iphone or ipad? It sees my video files. Does Rush have a photo library file limit size?

 

Thanks in advance.

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Desktop version , Import

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correct answers 1 Correct answer

Adobe Employee , May 04, 2020 May 04, 2020

Hi!

As of today, Rush does not support importing directly from the Photos app. The workaround for now is. 

From Photos, export/drag and drop the media to a folder outside of Photos app (Desktop, Documents, etc.) 

Once saved outside of Photos, you will be able to import the files into Rush.  

 

Best!

Peter

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hi!

As of today, Rush does not support importing directly from the Photos app. The workaround for now is. 

From Photos, export/drag and drop the media to a folder outside of Photos app (Desktop, Documents, etc.) 

Once saved outside of Photos, you will be able to import the files into Rush.  

 

Best!

Peter

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New Here ,
Feb 28, 2022 Feb 28, 2022

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but like why? That makes no sense why that feature wouldnt be included 

 

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New Here ,
Mar 05, 2022 Mar 05, 2022

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*makes a mobile app available for iPhone*

*makes it impossible to use on iphone*

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Looks like I'm late to the conversation but IT'S AN APP ON MY TABLET WHERE THE PICTURES ARE?.?

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New Here ,
May 23, 2023 May 23, 2023

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Agreed. This is so stupid. It's a complete pain in the ass to have to do a workaround. Shoddy work, Adobe.

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Community Beginner ,
Sep 19, 2023 Sep 19, 2023

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Hi, as of today, Adobe has a massive fail situation.  Adobe Rush was developed for mobile creators.  If those creators can't quickly and efficiently use the Rush app, they will move to other apps that work in the moment.  This is an absolute must fix priority for Adobe if they wish to counteract the onslaught of apps like CapCut. 

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New Here ,
Sep 19, 2023 Sep 19, 2023

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I have this app on my Android phone. Today I loaded it on my PC and tried to download pictures. It would not work so I drug my pictures in to desktop or documents or even the cloud. Nothing worked Totally frustrated after spending a couple hours trying to figure this out

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Community Beginner ,
Dec 18, 2023 Dec 18, 2023

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Ah OK, I get it . . . make your App as difficult to use as possible so your clients switch over to the competition (despite paying quite large annual subscriptions)! I like great business model Adobe. must share!clipart-frustrated-face-6.jpg

 

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