rush stutter

New Here ,
Mar 18, 2021 Mar 18, 2021

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i am trying to edit a video and when i press paly in rush the video stutters and jumps back like 1 second every 3 and iv tried everything i know and i havnt got anywhere. i have rush on my laptop and its fine but i want to use it on my pc and im sturggling to work out whats wrong. iv updated my drivers and iv unistalled and reinstalled and iv made no progess

any help is appriecated 

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Error or problem, Freeze or hang

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Hi Aleholtom!

Sorry about the issue. Can you provide the following information?

  • What are your system specifications (OS, CPU, RAM, GPU)?
  • Are you getting this issue with a specific project? 
  • What type of files are you editing (codec/ format, frame rate, frame size)? Which device did you use to capture the footage?
  • Can you try resetting the preferences and see if that helps? https://www.youtube.com/watch?v=WvKL1Arhvl8

 

Let us know,

Thanks,

Kartika

 

Is Premiere Rush on the dekstop starting to misbehave? Fear not! It was working and it shall work again! This video shows you how to "reset the peferences" ...

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