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Rush won't load cloud projects

New Here ,
Aug 04, 2020

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So recently been having an issue with Premiere Rush. I'm still learning Pro, so I've been using Rush to edit my videos, but Rush is no longer loading. When I open the app everything is normal until it tries to load the cloud page with all of my former edits. The cloud page won't load, period. No idea what the issue is or what I did. Maybe it's my sin for trying to leave it to go to Pro? If anyone has had a similar issue and knows the fix, please lemme know.

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Cloud sync, Desktop version, Error or problem

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Rush won't load cloud projects

New Here ,
Aug 04, 2020

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So recently been having an issue with Premiere Rush. I'm still learning Pro, so I've been using Rush to edit my videos, but Rush is no longer loading. When I open the app everything is normal until it tries to load the cloud page with all of my former edits. The cloud page won't load, period. No idea what the issue is or what I did. Maybe it's my sin for trying to leave it to go to Pro? If anyone has had a similar issue and knows the fix, please lemme know.

TOPICS
Cloud sync, Desktop version, Error or problem

Views

18

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 04, 2020 0
Adobe Employee ,
Aug 05, 2020

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Hi Swavay!

Oh no! Sorry to hear that. Could share more details with us to help in troubleshooting?

  • Which device are you using for Rush?
  • Can you share a screenshot or a small screen recording that shows the issue?
  • Is it only happening with a specific project?

Let us know. Happy to help.

Thanks,

Kartika

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