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I cannot get Rush to open on my macbook retina pro (2.9GHZ i9 with 16gb of ram). It stays on the splash screen for 2 minutes, then eventually get to an opening projects screen which never goes away. I can hit cancel on that box, but then I get to an application screen with a rotating progress graphic that never, and i mean ever, stops and opens the program.
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Hi matts71381374,
Sorry for the trouble. What is the OS version number? Are you logged in as an Administrator?
Is it possible to login to a different Admin account in OS and try launching the application?
Thanks,
Vidya
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I am on macOS Mojave (10.14). I am logged in as admin. In fact, my account is the only account on this computer.
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Hi matts71381374,
Sorry for the trouble. Can you try the following-
I hope it work. You can also submit feature requests for anything you would like to see in Rush here : Premiere Rush: Hot (168 ideas) – Adobe video & audio apps
Keep highlighting your doubts. !
Thanks,
Mayjain
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I tried those steps and even uninstalled and reinstalled Rush. Nothing is working.
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Hi Matt,
I have sent you a PM.
//Vinay
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hello! I realize this thread is 2 years old but I am having the same problem. I just subscribed to the photography plan and I wanna use RU but it won't go past the project page with a constant spinning wheel. Please help me ASAP, lots of work to get done to clients soon!
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by the way, I have done all that you recommended to matts713. uninstalled and reinstalled and the same problem!