Rush won’t render project

[timdurawski]

Hi,

I have created an project in rush on a IPad Pro 2018. Then tried to render it. It won’t render. I’ve synced it so I can open it in premiere pro. But it won’t open. The icon just goes grayish and premiere does not continue. Left it over night because I read it could take some time. Nothing happened.

Can you please advise on what to d?

[yuohananana]

Hi Tim,

Please try to render this via desktop. We are looking into this issue. petergaraway​

-Darshan

[timdurawski]

Hi Darshan,

It’s the titles. After I removed them rush rendered the file perfectly.

I tried rendering on my iMac. The file shows but won’t load. I haven’t tried to load after I removed the titles.

Thanks    for the reply on Christmas

[Jugdish]

Baloney! I have tried for two days to render a project using Premier Rush on a Mac Mini desktop and encounter the same problem! Every time I attempt to render using the Share to Local option, after an hour or so of rendering, the error message appears "Missing Font has been replaced. Cancel and restart Premier Rush".  Each time; I check the Creative Cloud and it indicates that the missing font "Source Sans Pro" has been added. I start the entire process again and still get the same error message!

There something seriously wrong with the Premier Rush/Creative Cloud combo of apps that must be quickly resolved or else all users will stop using these software packages. 

BTW: Creative Cloud Synch doesn't work correctly either because it continually shows the very first version of my project in the Cloud and fails to update to the current version. If it truly synched desktop to Cloud, the missing font issue would have resolved itself.

Jan Earl Miller 

najrellim@gmail.com

[anissa_thompson]

The key lies with the Fonts: the font family you're using may not have ALL NECESSARY fonts activated, so double-check again! I had this happen: I activated Proxima Nova, but I had a small overlay that was looking for Proxima Nova Condensed, which I missed inside the font package. That's not a problem with the fonts, but rather a way of making sure you're not overloading your system with UNUSED fonts. 

Try it again - that's what did the trick for me!

[MoBIoS]

Same issue here. Same iPad Pro 2018. Video renders till the end, but wont finalise.On an iphone X it finalizes, yet on the iphone X I have no button labels.

[Antulio Lopez]

I removed one of the activated titles, added another one. Problem solved. Thank you! I repaired adobe creative cloud many times; I left the desktop rendering all night; it was a nightmare. After replacing the title, my new video was ready in a few minutes.

Thanks again!

Antulio

[mattvred]

I am having the same issue while trying to render on my iphone 8.   When I added a colorful title at the end of the video, the rendering stops working.  Remove it, and it's rendered..

[garciajakejake]

Ya my iPhone 11 sucks. Won't render either. Like I just want to do one stupid 5 minute project. I don't even think it's adobe...it's the stupid apple products.

[sarasrividya]

Hi! figured out a work around!

I LOCKED All the video and audio tracks and then it rendered. I think the issue is the graphics/text, but if I lock all the tracks it worked.

[luisc14042342]

Why won't ADOBE RUSH render project if there's text involved?  Any fix on this?

Please fix!!!

[MatthewCNorton]

This needs to be updated. Thanks for posting this and I will not be using this application until a fix is made for the text. Ridiculous that it can't render when a title is being used!

[markgreiner]

I’m having the rendering problem on my iPhone XS.  Projects rendered fine on my previous iPhone X and still do on my original iPad Pro.  I wonder if it has something to do with the A12 processor.

[petergaraway]

Hi All -

Very sorry for the trouble. We believe we know what the issue is here and are working on getting a fix out ASAP. As noted above the best solution right now is to sync your project and export from Rush on the desktop (Mac or Windows). The second option would be removing titles, and the export should complete on iOS.

Sorry again for the inconvenience. Thank you for your patience.

PG

[Iriscmng]

I need a update on this app, I just subscribe so im not paying for something that’s doesn’t work! My project do not have any titles and still don’t render, so you need to do somethinG, I can’t give a good a review on this app

[petergaraway · Accepted solution]

Hi All,

This has been resolved in Premiere Rush 1.0.3 which is available in the App Store for download.

Thank you for your patience while we worked to get this fixed. Please update to 1.0.3 and let us know if you continue to have any issues.

All the best!

PG

[SHADWELL_VIDEO]

I don’t see 1.0.3 in app store I’m an iPhone 7 user

[default23tkehtjvr0f]

I have the newest version and it still does it.  Not good for a professional product. I was having similar problems with Premiere pro, rendering H264 video. It locked up every time. So, I found a fix for pro by unchecking the hardware acceleration under the preferences menu. The same thing worked for rush, although the menus and commands were slightly different. Seems my graphics card was not recognized by the program.

[Joe223632012sip]

hi - i'm having the same issue. i'm not using any text at all. just panning a few photos. i've updated the app and appear to have the latest version. but still getting "unable to render successfully" when i try to export.

really frustrating as i've just switched over to rush from pinnacle as i couldn't get that to work either!  

joe

[Solsticesun]

Still doesn't work. 3 whole years later. How does Adobe have such a massive company and can't figure this out. 

[juliep66663139]

I am doing this on my pc (Windows 11) using my automatically updated CC subscription and do not wish to use my phone. Tell me it will ever work. Please. I have a lot of time invested in this. I am not happy.

[Cameron29134039yj3h]

Yeah me too. finished projest wont even start to render. Just sits in "waiting" permanently. Invested far too much time in this to give up now. If someone from Adobe could please reach out and rectify this.

[Cameron29134039yj3h]

Nope, 

Years later still not fixed.

[Solsticesun]

I don't understand this theme with huge corporations. Turbotax for example has had several very serious issues and their contact link is broken (I highly suspect thats intentional) ...and so you can go to the idiotic community forums like this one where people have been complaining about the specific issues for OVER TEN YEARS. Humans can be so incredible, look at all we've built and imagined, but stuff like this never fails to make me lose faith. 

[nexusonetmouser]

Same thing here . Won't render video on my Galaxy 9+