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Slow to import video files (10-15 mins) then once imported the software runs to slow to do anything

New Here ,
Jul 16, 2020

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Has anybody found a fix for this problem? I have more than enough RAM to handle the software, I bought a brand new ASUS ROG G531GT 16GB laptop and I cant seem to open my files for editing.

 

As stated in the title, Rush takes forever to access my video files from my external hard drive. Once I direct it to the right file location the screen sits blank for 10-15 minutes before it shows me the files and after I DO select one it takes several more minutes to import and the software boggs WAY down. 

 

I've followed a tutorial to make sure Rush is accessing my Accelerated GPU but still no change. 

 

I choose to beleive Adobe wouldt have released such a terrible software and its got to be something on my end.

 

Any help is appreciated, thanks!

TOPICS
Freeze or hang, Hardware or GPU, Import, Performance

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Slow to import video files (10-15 mins) then once imported the software runs to slow to do anything

New Here ,
Jul 16, 2020

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Has anybody found a fix for this problem? I have more than enough RAM to handle the software, I bought a brand new ASUS ROG G531GT 16GB laptop and I cant seem to open my files for editing.

 

As stated in the title, Rush takes forever to access my video files from my external hard drive. Once I direct it to the right file location the screen sits blank for 10-15 minutes before it shows me the files and after I DO select one it takes several more minutes to import and the software boggs WAY down. 

 

I've followed a tutorial to make sure Rush is accessing my Accelerated GPU but still no change. 

 

I choose to beleive Adobe wouldt have released such a terrible software and its got to be something on my end.

 

Any help is appreciated, thanks!

TOPICS
Freeze or hang, Hardware or GPU, Import, Performance

Views

22

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Jul 16, 2020 0
Adobe Community Professional ,
Jul 17, 2020

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You say your media is on an external drive. What happens if you move the media to your laptop's hard drive?

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Jul 17, 2020 0