Software keep freezing and not responding when I try to share and render videos

New Here ,
May 17, 2021 May 17, 2021

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Can anyone help with fixing the 'share and render' option. Everytime I click the button the whole programme freezes and I have to forxe an exit. It's been doing this for several days and is causing a huge backlog problem. 

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Crash, Export, Freeze or hang

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New Here ,
May 17, 2021 May 17, 2021

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I have the exact same problem and could not resolve it by myself.

 

How to produce the error:

1. Open new project

2. Select media

3. Cut & export

4. Problem: Rendering never starts, application either freezes or just keeps waiting befor rendering

5. Computer completely freezes when I kill the task with the taskmanager (only power button helps)

 

What I tried to resolve the problem (no success):

- Create a new project and start all over

- Change the product version from 58 to 54

- Repair feature of mirosoft windows

- Uninstall and install all creative cloud applications

- Restart computer

 

My system:

Alienware m15 laptop running windows with Nvidia 2070 Max-Q, 10 core processor and 32gb of ram

 

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New Here ,
May 17, 2021 May 17, 2021

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Thank you for your reply. That's really helpful advice. It seems to have decided to work now, but if it fails again in future I'll try what you've suggested. 

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