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Stuck at "Your Projects" screen and won't let me Create New Project

New Here ,
Sep 09, 2020

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Please Help!

I've been stuck at the "Your Projects" screen and it won't let me Create New Project. I have uninstalled and reinstalled, as well as tried to install an older version. 

Any fixes? I have a project due very soon and would love a quick fix!

Cheers

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Freeze or hang

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Stuck at "Your Projects" screen and won't let me Create New Project

New Here ,
Sep 09, 2020

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Copied

Please Help!

I've been stuck at the "Your Projects" screen and it won't let me Create New Project. I have uninstalled and reinstalled, as well as tried to install an older version. 

Any fixes? I have a project due very soon and would love a quick fix!

Cheers

TOPICS
Freeze or hang

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 09, 2020 0
Adobe Employee ,
Sep 11, 2020

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Hi Hamza!

We're sorry for the issue. We would need more information to diagnose the issue.

  • Which device are you using?
  • Could you share a screenshot that exhibits the issue?
  • Are you able to access your existing projects?

 

Looking forward to your response.

 

Thanks,

Kartika

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Sep 11, 2020 0