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Stuck at this screen when I start Premier Rush 1.5.29 (Build 32)

New Here ,
Sep 30, 2020

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When I start Premier Rush for first time , I am stuck to this screen and unable to start a new project .Anyone can assist ?I have tried uninstall and reinstall .I have even uninstall the whole Creative Cloud and reinstall .

 

Screen Shot 10-01-20 at 01.17 PM.PNG

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Freeze or hang

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Stuck at this screen when I start Premier Rush 1.5.29 (Build 32)

New Here ,
Sep 30, 2020

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When I start Premier Rush for first time , I am stuck to this screen and unable to start a new project .Anyone can assist ?I have tried uninstall and reinstall .I have even uninstall the whole Creative Cloud and reinstall .

 

Screen Shot 10-01-20 at 01.17 PM.PNG

TOPICS
Freeze or hang

Views

26

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Sep 30, 2020 0
Adobe Employee ,
Oct 01, 2020

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Can you try this

1. Go to the Help menu in Rush to sign out

2. Quit Rush

3. Relaunch Rush and sign in from there 

 

If this does not help please let me know. 

 

Peter

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