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subscription issues

New Here ,
May 25, 2020

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I cant work with the app, i have a subscription but it doesn’t recognize it, please help me, I used it for my job at home because the covid and I really need it.

Thank U.

No puedo trabajar con la app, no reconoce mi suscripción y me niega a exportar mas de 3 clips además de decirme constantemente que la capacidad En la nube está llena aún cuando he borrado todos los archivos, ME URGE una solución porque es la única herramienta que tengo para trabajar desde casa por el covid.

Muchas gracias,

RicardoRP_4-1590451181655.png

 

RicardoRP_5-1590451181673.png

 



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Cloud sync, Error or problem, Performance

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subscription issues

New Here ,
May 25, 2020

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Copied

I cant work with the app, i have a subscription but it doesn’t recognize it, please help me, I used it for my job at home because the covid and I really need it.

Thank U.

No puedo trabajar con la app, no reconoce mi suscripción y me niega a exportar mas de 3 clips además de decirme constantemente que la capacidad En la nube está llena aún cuando he borrado todos los archivos, ME URGE una solución porque es la única herramienta que tengo para trabajar desde casa por el covid.

Muchas gracias,

RicardoRP_4-1590451181655.png

 

RicardoRP_5-1590451181673.png

 



TOPICS
Cloud sync, Error or problem, Performance

Views

138

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May 25, 2020 0
Adobe Employee ,
Jun 10, 2020

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Hi Ricardo,

Welcome to the Rush community. I hope this helps you with some information: https://helpx.adobe.com/in/premiere-rush/kb/known-issues.html#Accountrelatedissues

Let us know how it goes. 

 

Thank you,

Kartika

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