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The software crashes and my videos go green in Premiere Rush

New Here ,
Apr 09, 2020

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C7B2F1E1-D9A3-4618-804D-8F7F58D646AC.jpeg

Need help why this keeps happening I do a video on my phone then I want to continue working on it on my computer and it turns out to be green and horrible. 

TOPICS
Cloud sync, Crash, Desktop version, Error or problem, Export, Feature request, Freeze or hang, Hardware or GPU, How to, Import, Mobile version, Performance, Preview, Storage, Tips and tricks

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The software crashes and my videos go green in Premiere Rush

New Here ,
Apr 09, 2020

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C7B2F1E1-D9A3-4618-804D-8F7F58D646AC.jpeg

Need help why this keeps happening I do a video on my phone then I want to continue working on it on my computer and it turns out to be green and horrible. 

TOPICS
Cloud sync, Crash, Desktop version, Error or problem, Export, Feature request, Freeze or hang, Hardware or GPU, How to, Import, Mobile version, Performance, Preview, Storage, Tips and tricks

Views

327

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Apr 09, 2020 0
Adobe Employee ,
Apr 10, 2020

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Hi there!

Sorry to see you're having trouble with Premiere Rush. You can follow the suggestions mentioned in a thread that shows a similar issue: https://community.adobe.com/t5/premiere-rush/rush-causes-display-problems-with-green-and-pink-screen...

Let us know if you have any questions. 

Thank you,

Kartika

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