Highlighted

The sound and video aren’t synchronized

New Here ,
Jan 09, 2019

Copy link to clipboard

Copied

I use Premier Rush. At first, obviously there was no problem. But now the sound and video aren't synchronized. The sound comes out right, but the video repeats for a few seconds. I thought it was a video problem. The same thing happens when I try different video. The same thing happens for both application and desktop versions. I posted on YouTube. https://youtu.be/RIREWlbNseA

Views

242

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

The sound and video aren’t synchronized

New Here ,
Jan 09, 2019

Copy link to clipboard

Copied

I use Premier Rush. At first, obviously there was no problem. But now the sound and video aren't synchronized. The sound comes out right, but the video repeats for a few seconds. I thought it was a video problem. The same thing happens when I try different video. The same thing happens for both application and desktop versions. I posted on YouTube. https://youtu.be/RIREWlbNseA

Views

243

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 09, 2019 0
Adobe Employee ,
Jan 09, 2019

Copy link to clipboard

Copied

Hi ququ432,

Please provide some information mentioned below.

Version of Premiere Rush installed

Device in use iPhone/iPad/MAC/Windows and the version of OS installed.

What is the source of footage i.e. Shot from a camera or downloaded, mention the make and model if any camera is used

//Vinay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2019 0
New Here ,
Jan 09, 2019

Copy link to clipboard

Copied

I used Windows 10.

And I used just phone, Iphone X.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2019 0
Adobe Employee ,
Jan 09, 2019

Copy link to clipboard

Copied

What is the source of the files like make and model of the camera?

Mention the Operating system/iOS version too

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2019 0
New Here ,
Jan 09, 2019

Copy link to clipboard

Copied

All the sauces were taken with a cell phone.

and iOS version is 12.1.2

I took a screenshot because I didn't know the meaning of the operating system.캡처.PNG

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2019 0
Adobe Employee ,
Jan 10, 2019

Copy link to clipboard

Copied

Have you accidently clicked Loop playback button?

tagproducts_SG_RUSH_i18nKeyHelppagetitle

//Vinay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 10, 2019 0
New Here ,
Jan 10, 2019

Copy link to clipboard

Copied

No...I didn't press anything.

I just made a new project and tried again.

The same thing happened.....

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 10, 2019 0
Adobe Employee ,
Jan 11, 2019

Copy link to clipboard

Copied

Can you attach a screenshot of you Rush User interface which contains Timeline, Preview monitor etc?

//Vinay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 11, 2019 0
New Here ,
Jan 11, 2019

Copy link to clipboard

Copied

Strangely, you can only see the first scene when you add media.

The second screenshot is, I want to show that the original video wasn't like that.스크린샷 2019-01-12 06.02.27.png스크린샷 2019-01-12 06.02.55.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 11, 2019 0
Adobe Employee ,
Jan 14, 2019

Copy link to clipboard

Copied

Hi there!

Footage shot on an iPhone has a variable frame rate, which often results in video and audio becoming out of sync.

I would suggest transcoding it into the same frame rate using Handbrake and reimporting the transcoded footage.

https://handbrake.fr/

Caroline

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 14, 2019 0