Copy link to clipboard
Copied
Hello there!
All of a sudden everytime I try to share my video from Adobe Premiere Rush to my Youtube channel it won't let me. I get an error message saying "Couldn't sign you in" This browser or app may not be secure.
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.
Which is weird because I have uploaded to my channel with that same email so i'm not sure why it all of a sudden stopped working. Please help if you can.
Thank you!
Hey team!
It's an issue between our account management system and Youtube. Our engineers are aware of the fix and have been collaborating with Google to re-establish the link between our platforms and theirs.
So sorry for the inconvenience! Feel free to DM with any further questions.
Caroline
Copy link to clipboard
Copied
Hi there,
We appreciate you writing in. I see that you're unable to sign in to YouTube from Premiere Rush.
Thank you for your patience.
Regards,
Kartika
Copy link to clipboard
Copied
having the same with my note 8
Copy link to clipboard
Copied
Same problem on an iPhone 7s Plus. And 6s
how long until you get a sign in issue fixed? Is this a problem with YouTube?
Copy link to clipboard
Copied
Hey team!
It's an issue between our account management system and Youtube. Our engineers are aware of the fix and have been collaborating with Google to re-establish the link between our platforms and theirs.
So sorry for the inconvenience! Feel free to DM with any further questions.
Caroline
Copy link to clipboard
Copied
I tried to connect my google account with Adobe Rush. But it still doesn't work.
Is there maybe already a know date when this will be fixed?
I will appreciate a answer back from you.
Thank you,
Lorencito
Copy link to clipboard
Copied
But when will it be fixed it has been awhile since Feb 10, 2020
Copy link to clipboard
Copied
This is absolutely the case, would love to have a timeline for this to fix a very basic time saving feature on a very expensive monthly membership.
Copy link to clipboard
Copied
Hey @caroline_edits and @petergaraway and Rush Team:
Looks like the connection issue is still springing its pointy little head. It was working successfully for me the last 7 months, then stopped signing again about 2 weeks ago. I checked my Google permissions page, and Adobe Media Encoder is not currently on the authorized list, and signing in to ANY YouTube account from inside of Rush just spits me back to the Share tab. Trying to go through Media Encoder yields the same result.
Looks like Google and Media Encoder behind the scenes aren't handshaking again...
Copy link to clipboard
Copied
Its been a year and a half and it looks like your team still hasn't resovled this. Expections for Adobe just get lower by the day.
Copy link to clipboard
Copied
So it's January 2022 (almost 2 years later), and I'm running into similar problem. Everything is updated, access granted on YouTube to Media Encoder & Adobe Rush...spent about 4 hours talking with Adobe support and did 2 remote sessions--they could not figure out what was wrong either.
Copy link to clipboard
Copied
Caroline, it's probably not your fault but you are inside Adobe and you should try to find out what is going on. A major feature of Adobe Rush (which is advertized as the software to allow you publish videos on Youtube) does not exist. How can Adobe allow that? They should stop Adobe Rush and reimburse us. Shame on Adobe for not fixing this problem for over two years!
Copy link to clipboard
Copied
Now End of August 2022. Unbelievable this still hasn't been fixed. I'll be contacting Adobe support for a discount on subscription fee. I suggest everyone else do the same and put some pressure on them to fix it or provide a more detailed explanation why it's not working.
Copy link to clipboard
Copied
I'm having the same issue publishing from Premier Pro to youtube. Trying to sign into another account and I get the error "This browser or app may not be secure..."
Copy link to clipboard
Copied
Hey I am aslo having the same problem but I am able to sign into one of my accounts just fine but when I try to sign into another account I get this screen
Copy link to clipboard
Copied
I am having the same issue.
Copy link to clipboard
Copied
same issue here, is there an update on how to resolve it 😞
Copy link to clipboard
Copied
Me too. Any help would be great
Copy link to clipboard
Copied
Why has this issue not yet been resolved? It's been almost a year. Can someone please provide an update?
Copy link to clipboard
Copied
Me too, I am have same issue when try to sync Youtube to Rush
Copy link to clipboard
Copied
This was reported last January. When will this be fixed?
Copy link to clipboard
Copied
Has this been resolved yet? I'm having the same problem. I'm using the latest version of Rush.
Copy link to clipboard
Copied
ONE year After still the same issue
Copy link to clipboard
Copied
Ditto... still having the error. Using an iMac and trying to upload to YouTube. I have 2 exports remaining before I am upgrading to the paid version. Maybe that's the fix... gotta pay. Lol. I'll update my post if that fixed it , if not. I won't update it.
Copy link to clipboard
Copied
lame tech support I'm very disappointed Adobe can't resolve issues over a year even they are aware of this matter
Common guy give us solution here