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Trying to import screen video into Rush

Community Beginner ,
May 28, 2019

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Hello, I have been trying to add a screen video to a Rush project (for an Explainer Videos course) but I keep receiving error messages. I have followed the instructions but just cannot get the video to add. You can see photos of the error messages at my just-started (brief) learning journal. I would appreciate any tips. https://spark.adobe.com/page/DzEVDlSJiLBDy/

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Correct answer by Sjaani | Adobe Community Professional

Hi Linda, there's a couple of suggestions given for the same error in Premiere Pro. These might work for you as well.

Rename the extension from mov to mp4

Or just rename the file. You could simply add -01.

I would make a copy of the original before making changes though so you have the original to go back to if needed.

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Trying to import screen video into Rush

Community Beginner ,
May 28, 2019

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Hello, I have been trying to add a screen video to a Rush project (for an Explainer Videos course) but I keep receiving error messages. I have followed the instructions but just cannot get the video to add. You can see photos of the error messages at my just-started (brief) learning journal. I would appreciate any tips. https://spark.adobe.com/page/DzEVDlSJiLBDy/

Adobe Community Professional
Correct answer by Sjaani | Adobe Community Professional

Hi Linda, there's a couple of suggestions given for the same error in Premiere Pro. These might work for you as well.

Rename the extension from mov to mp4

Or just rename the file. You could simply add -01.

I would make a copy of the original before making changes though so you have the original to go back to if needed.

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125

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May 28, 2019 0
Adobe Community Professional ,
May 30, 2019

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Hi Linda, there's a couple of suggestions given for the same error in Premiere Pro. These might work for you as well.

Rename the extension from mov to mp4

Or just rename the file. You could simply add -01.

I would make a copy of the original before making changes though so you have the original to go back to if needed.

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May 30, 2019 1
Community Beginner ,
May 30, 2019

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Oh, hallelujah!  Thank you so much!  I did as you said and was instantly able to upload my screen video.  My frustration is now ended and I can continue working on my project.  I really appreciate your help, Sjaani ! !

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May 30, 2019 1
Community Beginner ,
May 30, 2019

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To be clear, the suggestion that you gave that helped was to resave the file as an .mp4 ~ that worked so well.  Thanks again, Sjaani.

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May 30, 2019 1