Copy link to clipboard
Copied
Can anyone walk me through this? I created the trimmed video using the handles. I've tried different ways to move it or copy it or export it to my desktop, nothing seems to work. Help would be appreciated.
For those that come upon this, I contacted Adobe customer service chat, gave him permission to access my computer, and he identified the probem, my drivers needed to be updated to the latest version. Took a minute. Solved.
Copy link to clipboard
Copied
Trim the video on your project's timeline, then export it as a new file to your desktop.
Copy link to clipboard
Copied
Thanks for responding Steve. Where do I go to export it? Do I click "share" and enter the destination? When I do, I get Export but it's greyed out. I see three buttons bottom center that say destinations, render video, and publish, but only destinations is lit up. Can you walk me trough it? I have the video, It is trimmed perfectly, and named. I never got a "save" prompt, or anything else. I only see the Export option when I click "share" and it is greyed out. It seems so rudimentary, I can't imagine what I am missing Thanks for taking time, if you would.
Copy link to clipboard
Copied
And I also get an error message when I try to render the trimmed video. It's a complicated error message, and doesn't let me highlight the error to paste it.
Copy link to clipboard
Copied
For those that come upon this, I contacted Adobe customer service chat, gave him permission to access my computer, and he identified the probem, my drivers needed to be updated to the latest version. Took a minute. Solved.