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Type de média non pris en charge

New Here ,
Apr 13, 2020

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Message d'erreur lors de l'importation du média 

média non pris en  charge? Pourquoi?

c'est une vidéo transférée du drone sur l'iPhone via une micro sd. 

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Type de média non pris en charge

New Here ,
Apr 13, 2020

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Message d'erreur lors de l'importation du média 

média non pris en  charge? Pourquoi?

c'est une vidéo transférée du drone sur l'iPhone via une micro sd. 

TOPICS
Import

Views

153

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Apr 13, 2020 0
Adobe Employee ,
Apr 13, 2020

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Hi Valéry!

Sorry to see you're getting an issue with Premiere Rush. We would need more info to troubleshoot further.

  • What type of media files are you trying to import (codec/ format, frame rate, frame size)?
  • Could you provide the screenshot of the error?

Let us now, we're here to help

Thank you,

Kartika

 

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Apr 13, 2020 0
New Here ,
Apr 14, 2020

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Hi
How can i see format video i transferred on iPhone by a micro sd card?

Envoyé de mon iPhone

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Apr 14, 2020 0
Adobe Employee ,
Apr 15, 2020

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You can use MediaInfo to get the media details. Also, would you mind sharing the screenshot of the error message you're getting?

Thanks,

Kartika

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Apr 15, 2020 0
New Here ,
Apr 15, 2020

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Message os that :
Erreur lors de l’importation du média
Type de média non pris en charge
Impossible d’importer 1 média sur 1

Envoyé de mon iPhone

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Apr 15, 2020 0
Adobe Employee ,
Apr 17, 2020

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Thanks for the information. I hope this link helps you: https://adobe-video.uservoice.com/forums/916423-premiere-rush/suggestions/39692695-unsupported-media...

In addition to this, you can see Rush supported codecs and formats: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html#file-format-support

Let us know if you find it helpful.

Kartika

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Apr 17, 2020 0