Updated version will not load - 1.5.20

Community Beginner ,
Jul 25, 2020 Jul 25, 2020

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The app on my Win 10 laptop was just working fine this morning. I noticed an update message come in, then the next time I closed and reloaded I just see the spinning icon at the main Your Projects window. No projects are listed, and I cannot do anything.

 

robertmazzo_0-1595694343823.png

 

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Desktop version, Freeze or hang

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Adobe Employee ,
Jul 27, 2020 Jul 27, 2020

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Hi Robert,

We're sorry to see that you're getting an issue while launching Premiere Rush.  We're seeing similar reports coming from other users as well. Please refer to this link that direct you to the community thread for more information: https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/113172...

Let us know if that helps.

Thanks,

Kartika

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Community Beginner ,
Jul 29, 2020 Jul 29, 2020

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I thought I had replied that I got it working by downloading the Adobe Cloud desktop app. For some reason I don't see my reply to my own post. But thanks.

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