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Upgraded and the play store has my subscription listed but the Rush app is still the basic version

New Here ,
Apr 20, 2020

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So yes as I stated in the title I have upgraded to the paid monthly version of the app and in the play store under subscriptions it is listed there but in the Rush app itself its still the basic verion. Still says I need to upgrade to be able to export more videos and still only has 2gb of storage. If it helps im using the Note 10 +. Any feedback would be much appreciated. 

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Error or problem, Mobile version

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Upgraded and the play store has my subscription listed but the Rush app is still the basic version

New Here ,
Apr 20, 2020

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So yes as I stated in the title I have upgraded to the paid monthly version of the app and in the play store under subscriptions it is listed there but in the Rush app itself its still the basic verion. Still says I need to upgrade to be able to export more videos and still only has 2gb of storage. If it helps im using the Note 10 +. Any feedback would be much appreciated. 

TOPICS
Error or problem, Mobile version

Views

94

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 20, 2020 0
Adobe Employee ,
Apr 23, 2020

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Hi Laney!

We're sorry about this. Could you try to log out and back into your Creative Cloud account? Sometimes it works for other users.

Let us know if it brings any change.

Thank you,

Kartika

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Apr 23, 2020 0