Upgraded / Paid but showing as not?!?

[Vortex525]

 I have the app on my mobile phone and I wanted to export more videos which I have created. I paid the monthly subscription of £8 and 99 but it's still saying I have reached my limit on the application. I have logged out and log back in as well as reinstalling the application. I still have no idea can anyone help me please?

[Kartika Rawat]

Hi there,

We're sorry for the trouble. Did you update your Rush plan from the App store? Please contact us mentioned here: https://helpx.adobe.com/in/premiere-rush/kb/known-issues.html#Accountrelatedissues

Let us know how it goes.

Thank you,

Kartika