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Video exported out of sync

New Here ,
Jun 01, 2020 Jun 01, 2020

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Whenever I go to export this certain project to YouTube or local files, the video speeds up and the audio stays the same. It's just the one project too, I exported a different project and it worked fine. If I speed up the video to match the audio, the clips get choppy and it looks unprofessional.

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Desktop version , Error or problem , Export , Performance

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Adobe Employee ,
Jun 03, 2020 Jun 03, 2020

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Hi there!

Welcome to the rush community. Cold you provide more details for troubleshooting?

Looking forward to your response.

 

Thank you,

Kartika

 

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New Here ,
Jun 06, 2020 Jun 06, 2020

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Version 1.5.12, I'm not quite sure, and an HP envy 2-in-1.

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Community Expert ,
Jun 07, 2020 Jun 07, 2020

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Can I suggest posting a MediaInfo report? Open your source video in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text and paste it to this forum.

 

These out of sync issues are most often related to the specs of your source video, and this report will tell us if that is the case here.

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