Video is glitchy and doesn't align with audio

[#1]

Hi,

I have uploaded a video, but it is incredibly glitchy. The audio sounds find, but it is the only video I have uploaded that is choppy. It almost plays in real time, but just skips. The originial video playback works fine and so does the app version. I deleted the upload and restarted with no improvement. Restarted Rush several times, synced/unsynced the files, etc. It also does this once it is exported as well. 

Any ideas? 

[#2]

Hi Karla!

We're sorry about that. Please share more information that helps us in troubleshooting.

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• What type of files are you editing (codec/ format, frame rate, frame size)?
• Which device are you using?

Let us know. Happy to help.

Thanks,

Kartika