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Video is glitchy and doesn't align with audio

New Here ,
Sep 22, 2020

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Hi,

 

I have uploaded a video, but it is incredibly glitchy. The audio sounds find, but it is the only video I have uploaded that is choppy. It almost plays in real time, but just skips. The originial video playback works fine and so does the app version. I deleted the upload and restarted with no improvement. Restarted Rush several times, synced/unsynced the files, etc. It also does this once it is exported as well. 

 

 

Any ideas? 

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Desktop version, Error or problem, Freeze or hang

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Video is glitchy and doesn't align with audio

New Here ,
Sep 22, 2020

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Hi,

 

I have uploaded a video, but it is incredibly glitchy. The audio sounds find, but it is the only video I have uploaded that is choppy. It almost plays in real time, but just skips. The originial video playback works fine and so does the app version. I deleted the upload and restarted with no improvement. Restarted Rush several times, synced/unsynced the files, etc. It also does this once it is exported as well. 

 

 

Any ideas? 

TOPICS
Desktop version, Error or problem, Freeze or hang

Views

32

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 22, 2020 0
Adobe Employee ,
Sep 22, 2020

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Hi Karla!

We're sorry about that. Please share more information that helps us in troubleshooting.

Let us know. Happy to help.

 

Thanks,

Kartika

 

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