Video plays great in preview mode, but once uploaded to YouTube, shows only still pictures

[Kristin5C9C]

I don't know what the issue is.  I'm a complete NOOB and end-user.  I haven't had issues with uploading to YouTube until now.  The video plays fine in the preview mode, but once it's uploaded to YouTube, my video is only a still image.  The Premiere Rush stock animated transitions and music track play fine.  

[Kartika Rawat]

Hi Kristin!

Sorry about the trouble. We can get this checked.

• Which device are you using?
• What type of footage are you editing (codec/ format, frame rate, frame size)?
• Could you share a link to the YouTube video so that we can see it?

Let us know.

Thanks,

Kartika