Video show not happening, only black screen show happening

New Here ,
Aug 26, 2020 Aug 26, 2020

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Video is not showing only black screen show
How can I do

 

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Crash, Error or problem, Mobile version

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New Here ,
Aug 26, 2020 Aug 26, 2020

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Please solve this problem

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Adobe Employee ,
Aug 28, 2020 Aug 28, 2020

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Hi Adarsh!

We're sorry about the issue. Please provide more information to start troubleshooting.

  • Which device are you using for Rush?
  • What type of media files you're editing  (codec/ format, frame rate, frame size)?

Let us know. Happy to help.

 

Thanks,

Kartika

 

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