Video won’t open once exported

New Here ,
Nov 22, 2019 Nov 22, 2019

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Edited an important project on Rish Premier, using an Asus Latop with a windows operating system. When I rendered and exported my video, it saved but it won't open. It shows that it is a standard mp4 file but size wise it's 24 bytes?! I literally can't do anything with the video as I cannot open it once it's saved. 

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Error or problem, Export

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Adobe Community Professional ,
Nov 22, 2019 Nov 22, 2019

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Do you have a media player other than the Windows Media Player installed? I highly recommend the VLC Media Player.

 

That said, if your file is only 24 bytes, it's not a video. Not even word documents are that small!

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