Videos recorded on iPhone 12 Pro won’t upload

[#1]

I just got the bee iPhone 12 Pro and now when I try to import videos from my camera roll to a project in Premier Rush (mobile) I get an "unsupported media type" error message. I tried uploading videos I took prior to getting the new phone and they upload just fine. I am using the latest version of IOS and there are no updates needed for Premier Rush either.

[#2]

I just got the bee iPhone 12 Pro and now when I try to import videos from my camera roll to a project in Premier Rush (mobile) I get an "unsupported media type" error message. I tried uploading videos I took prior to getting the new phone and they upload just fine. I am using the latest version of IOS and there are no updates needed for Premier Rush either.

[#3]

Same here, hoping Adobe is working on a fix

[#4]

It's completely uncomfortable. When I try to import a HDR video(4K, 60) shot on iPhone 12 pro to mobile Premier rush, it doesn't work normally. So I uproaded the video to mobile Creative Cloud and then tried to import it on mobile Premiere rush. Importing the vedio was possible. However, the color tone of the project had been murkily broken.

[#5]

Found a solution for now. Iphone Settings > camera > formats > most compatible 

[#6]

This worked!  But it doesn't apply to previous videos, only the new one's.  

[#7]

I did this too, and it worked if you do it beforehand, but I have ALOT of useless footage now that needs editing. Need to find a converter....

[#8]

Any suggestions for a converter?! 🙂

[#9]

Has this been fixed by Abode yet? Trying to use video filmed on iPhone12 to make a video? 

[#10]

Looks like the issue still persists. Just ran into the same issue on my iPhone12.

[#11]

I have the same issue.  It's completely unacceptable and absolutely ridiculous that Adobe was caught off guard with this.  

[#12]

Hello,

We're sorry for this inconvenience. We're working as fast as we can to add support to the latest HDR format from Apple. For now, the solution is to disable HDR format in your device's Settings.

Open Settings > Camera > Record Video, then toggle off the switch next to "HDR Video."

You can follow the progress here:

https://adobe-video.uservoice.com/forums/916423/suggestions/41790415

Thank you,

Peter