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Hi All, I'm new Rush but not to video editing (I've previously worked with Premiere Pro and other video editing software). I cannot fathom out why all my exports are faded and VERY washed out – nothing like what I saw on the screen while editing them. I'm working on an 18-month-old, top-of-the-range iMac. Your help would be appreciated. Many thanks, David.
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Hi All, I'm new Rush but not to video editing (I've previously worked with Premiere Pro and other video editing software). I cannot fathom out why all my exports are faded and VERY washed out – nothing like what I saw on the screen while editing them. I'm working on an 18-month-old, top-of-the-range iMac. Your help would be appreciated. Many thanks, David.
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Can you provide photos/screenshots of the results?
My [limited] understanding of it is that it may have something to do with display color management (sRGB, gamma settings, etc.)...
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Quite sure you are correct on this, anissa. Let me raise the issue with the team.
Thanks.
Kevin
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Thank you for your responses. I have an update. I spent nearly three hours with an Adobe Customer Service technician this morning, without the problem being fixed, and the issue has been escalated.
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In case anyone else faces the same problem I can now add to my previous post. After a month or so of back and forth the cause of the issue was finally revealed. My normal work flow is to save my clips in .mov and then view them in QuickTime (pretty standard on a Mac) but Rush unfortunately provides no other option than to save in .mp4 and .mp4 is not really 'compatible' with QuickTime. When viewed in some other media players – or even other video-editing software – the exported clips did not look washed out. Nevertheless, I have no wish to change my workflow so I hope Adobe provides Rush with the option to export in .mov in its next update.
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I have the exact same problem 😞