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when exporting a file on mac for rush my mac reboots

New Here ,
Oct 14, 2020

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I have to export a few projects from rush mac and it gets too near the end and crashes my mac or rush crashes

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Crash, Export, Freeze or hang

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when exporting a file on mac for rush my mac reboots

New Here ,
Oct 14, 2020

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I have to export a few projects from rush mac and it gets too near the end and crashes my mac or rush crashes

TOPICS
Crash, Export, Freeze or hang

Views

25

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Oct 14, 2020 0
Adobe Community Professional ,
Oct 14, 2020

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  • What's the file size on the export?
  • For me: I make sure that exporting is ONLY local, and not to social media (upload separately)
  • Are there any stange pieces of footage in your sequence? Have you tried playing back the entire sequence on the timeline? A bad piece of media (or protected media) can halt the export process.  It shouldn't crash you out, but it might.
  • Have to ask: what's your drive space look like, hardware spec and all that.

 

Try exporting as a LOW resolution (picture size) with LOW quality values and see if it is something to do with your RAM (you might need more?)

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Oct 14, 2020 0
New Here ,
Oct 15, 2020

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hi ,

i have a macbook pro 

3.1 GHz Quad-Core Intel Core i7,

16 GB 2133 MHz LPDDR3

 

i think that should be enough machine power. the timeline plays back perfectly. 

 

i  have lowered to 30 frames and the exported has worked. 

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Oct 15, 2020 0
New Here ,
Oct 27, 2020

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This is still happening with a new video , can anyone help with this issue

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Oct 27, 2020 0