When Importing to Adobe Rush it only shows 1 second of the full video

New Here ,
Mar 15, 2021 Mar 15, 2021

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When I import my 20-minute long file into Adobe Rush for some reason it only shows up as a 1-second video in both the media browser and the editing timeline. I have tried uploading it to my computer and to Adobe in many different ways but none of them seem to work. Has anyone encountered this before and how have you fixed it?

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Error or problem, Import

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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What type of file is the original 20 minute source?

Is it compressed / segmented?

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New Here ,
Mar 15, 2021 Mar 15, 2021

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It is a MOV file, 1080P 60FPS. I do not believe the file was compressed or segmented but I am not a 100% sure, what would be the best way to find out?

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