Why does premiere rush keep crashing?

[sapphireswan]

I’m using the app version on an iPad and iPhone 11. They both crash every 30 seconds when I open up my projects. How do I fix this? 

[Kartika Rawat]

Hi sapphireswan!

We're sorry about this. Could you share more info with us?

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• What type of media files are you working with (codec/format, frame rate, frame size)?
• Are you getting any or message when it crashes? If yes, could you share a screenshot?

Let us know, we're here to help.

Thank you,

Kartika

[kimvalera]

Please  fix the issue about the app (ADOBE PREMIERE RUSH) IT KEEPS CRASHING WHEN IM RENDERING VIDEO ENDING UP WASTING MY TIME

[mark@onetwothrive.com]

mine does the same EVERY. GOD. DAMNED. TIME!

doesn't matter how many times I delete and redownload, update or anything, and it's done it for months. PATHETIC!

[jacenK]

Long time PP user, first time Rush user on iPad. Has crashed every time I've opened it on my first project- beyond pathetic for how much I pay Adobe MONTHLY

[mark@onetwothrive.com]

Terrible, I’m cancelling. The service is crap!

Sent from my iPhone