Working at home, having issues

[Carole16B7]

I am trying to use my premiere rush account at home, due to covid, and having issues. I have an Nvidia gtx 1060 card with up to date drivers, enough vram, 3.72g, 8gb ram, or is window's 10 pro version 2004, but it refuses to export, so I uninstalled and now when I reinstall it says  my system needs upgrade?

[Kartika Rawat]

Hi Carole!

We're sorry about the trouble. Could you provide more details?

• Are you getting any error codes or messages while exporting?
• Do you have any effects or titles added to the project?
• Can you share a screenshot of the error messages that you're getting for upgrading the system?
• Could check f there's an update available for your GPU driver?

Let us know. 

Thanks,

Kartika