Wrong Font when using templates

[Lukas6C1A]

I'm using Premiere Rush on my iPad Pro with good success so far. But since a short time ago Premiere always sets some "Standard" font when I insert a graphics template and therewith ruining it.

Any support is greatly appreciated.

[Kartika Rawat]

Hi there!

Sorry about that. We can get this checked.  Can you share more information?

• Does it happen with a particular project?
• Could you share a screen recording that exhibits the issue?

Let us know.

Thanks,

Kartika

[Lukas6C1A]

Hey,

Thanks a lot. It would be great if you could help. Of corse - here is a recording:

As you can see in the video I can add a template. Unfortunately the font is not imported. It's the same with all the templates it just uses this ugly font for all templates. I logged out and back in, reinstellen all fonts etc. Unfortunately none of it worked.

Thanks a lot for any help!

Regards,
Lukas

[Kartika Rawat]

Thanks for the video. It helps. I shared the link with the product team. We'll investigate and get back to you soon.

Kartika