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Project Neo error

New Here ,
Mar 25, 2025 Mar 25, 2025

I constantly get this error message when I click the + Create button. I have no idea how to fix this? If I can even fix this on my end?

Project Neo - Application Error.png

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Community Expert ,
Mar 26, 2025 Mar 26, 2025

Hello @Imagine Pixels,

Thank you for your message. 

Can you please tell me what OS and browser you are using and their version numbers? Also, please open the browser console, and go to console tab and copy the errors from there and post here.

Thanks,
    droopy

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Community Expert ,
Mar 28, 2025 Mar 28, 2025

Hey @Imagine Pixels 

Adding to what @droopydog500 mentioned: I find turning my computer and wifi off and on again has helped. 

System Requirements 

Cheers

O.Nate

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Adobe Employee ,
Mar 31, 2025 Mar 31, 2025
LATEST

Hi @Imagine Pixels,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue by following our expert's advice? Please feel free to update the discussion if you need further assistance.

 

We would be happy to help you.

 

Thanks,

Harshika

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Resources
Get to know Project Neo
Project Neo (beta) FAQ
Project Neo technical requirements