Adobe AIR help; question regarding search criteria with multibyte characters

[izumi_AA]

Hi,

I created Adobe AIR application with Robohelp 9 (using FM 10 files as source, and texts are written in Japanese and English),

and happend to find that search function in AIR application doesn't catch keywords correctly.

For example,

1. If you type "文字" and "スタイル" with single byte space in search window, the result appears for both "文字" and "スタイル".

2. If you type "文字" and "スタイル" with double byte space in search window, the result doesn't match for anything.

3. If you type "文字スタイル" (in one word) in search window, the result doesn't match for anything.

Same thing happens for the case "文字種" (literally, "文字"+"種", the meaning is almost the same).

But, if you type search words which is all in Katakana, the result seems to be fine.

Is there any limitation for multibyte characters support? Or, this behaviour is a feature??

If so, how can make AIR application "hit" correct words?

Thank you very much for your kind help in advance!

[Peter Grainge]

On this one your best course of action is to contact Adobe Support. They will likely require your project and there is one thing I would suggest you do first. Create a new project with just a few topics to prove the problem exists there as well. If it does it will be a simpler upload and you will know the problem is repeatable.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[izumi_AA]

Peter,

Thank you very much for your post. Adobe Support could give me answer, but I thought anybody in this community board have already faced the similar question. FrameMaker / RoboHelp do support multibyte characters, but not perfect, maybe.

[Peter Grainge]

There have been a couple of other posts but no solutions, hence pointing you to Adobe's official support. We would be interested to learn the outcome.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge