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Allow users comments/rating for RoboHelp Responsive HTML 5 output

New Here ,
Feb 27, 2019 Feb 27, 2019

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Hi,

I was wondering if there's any new information about tracking help effectivenes of RoboHelp Responsive HTML 5 output. Basically, I need to:

  • Allow users to rate topics (somthing like "Was this topic helpful?")
  • Allow users to leave comments to topics
  • Receive notifications of new comments
  • Have analytics on received comments

There're a lot of threads on the forum related to AIR output; however, I'm interested in Responsive HTML 5 only.

Thanks!
Olha Melnychuk

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Community Expert ,
Mar 01, 2019 Mar 01, 2019

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That's pretty much what RoboHelp Server provides.

Adobe RoboHelp Server 10 - For your online help systems

It is a chargeable product and needs to be on each server where the help is hosted.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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Peter Grainge​ EDIT: For Aus users, the link just redirects to the adobe AU home page and although the search returns results for RH Server, all the links return 404s. (And the adobe AU home page looks like the Wiggles had a wild party. I assume it's legit, but my poor eyes! 0_0  )

Are you able to let your Adobe contacts know?

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Community Expert ,
Mar 03, 2019 Mar 03, 2019

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I found a chat box and asked the chat person to pass on that it's broken for AU users.

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RoboHelp Documentation
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