Automatic updates stopped worked

[Guest]

Here is the automatic update error message:

"Unable to get the update catalog. Unable to contact the Macromedia server."

Are there even any updates to retrieve?

[Captiv8r · Accepted solution]

Hi there

What version of RoboHelp are you using?

Cheers... Rick

[Guest]

Oh, sorry.
RoboHelp HTML X5.0.2

[Peter Grainge]

I doubt there will be any new updates.

You can get the issued ones here.

http://www.adobe.com/support/robohelp/downloads.html

[Guest]

Thanks. Just checking. So, are the auto updates not working for anyone with my versions of RH? The Macromedia server has been retired?

[Peter Grainge]

For that version.