Books not Expanding in Firefox, Chrome, and IE 7

Report · Sep 29, 2010

I have RoboHelp 8. While viewing the ouput files of the WebHelp in Firefox and Chrome, the books in the TOC pane are not expanding. I am able to expand and collapse the books in IE 6 and IE 8. But again I am not able to expand them in IE 7.

Report · Oct 11, 2010

Same problem here in beta of Firefox 4.

Report · Oct 12, 2010

I had problems with the ToC jamming in Firefox, using RoboHelp 7. Getting the latest patches cured it there.

Do you have the 8.0.1 and 8.0.2 updates?

http://www.adobe.com/support/robohelp/downloads.html

Report · Oct 12, 2010

In my case using RH 8.02.

Report · Feb 14, 2018

Go to Adobe Tech support, they fixed me up.

Report · Feb 15, 2018

Hope the poster didn't wait over seven years for this!

There is a similar issue with the Chrome browser in later versions and the solution for that will be released shortly. For now it is in Using RoboHelp 2017

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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