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Broken MapsId in RH2017

Participant ,
Jul 31, 2023 Jul 31, 2023

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Hello everybody, good morning.
I need to correct the MapsIds that appear broken on this screen. I don't know the reason why these MapsID are not working or are broken. Is there a way to restore them automatically or do I have to reconfigure them one by one?
Thank you very much for the help!

 

[moderator note - continued from https://community.adobe.com/t5/robohelp-discussions/missing-maps-id-in-the-report/m-p/13977044]

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correct answers 2 Correct answers

Community Expert , Aug 01, 2023 Aug 01, 2023

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Community Expert , Aug 01, 2023 Aug 01, 2023

Okay, that screenshot shows a heap of map ids assigned to topics. 

 

I honestly don't know what to say about all the broken file references as I've never seen a setup like it.

 

Using Windows File Explorer, can you see all those files in the root folder of your project?

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Community Expert ,
Jul 31, 2023 Jul 31, 2023

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You seem to have dozens of map files which is very weird. Normally you'd have only one map file, then you'd double-click on a map file to view the ids and the topics assigned. (There are some rare cases you might have a couple of map files, but that really is rare.)

 

What do you see when you double-click on All Map Ids?

 

Please use the Insert Photo icon to add screenshots as it's easier to help when the image and text are inline.

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Participant ,
Aug 01, 2023 Aug 01, 2023

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Thank you very much for the reply,
We have a MapId for each document. That's how we always did it. Our development department requires it. I send you the screen that you requested. I await comments. Thank you!

 

marab43485661_0-1690893065637.png

 

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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That's pretty strange - were they always a .hh type file? Can you open one up to see the contents?

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Okay, that screenshot shows a heap of map ids assigned to topics. 

 

I honestly don't know what to say about all the broken file references as I've never seen a setup like it.

 

Using Windows File Explorer, can you see all those files in the root folder of your project?

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Participant ,
Aug 02, 2023 Aug 02, 2023

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Thanks for the reply.
Yes, I found them in the file explorer and was able to recover them from a backup of the previous project. I think I solved it thanks to your help. Thank you very much again!

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Community Expert ,
Aug 03, 2023 Aug 03, 2023

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Can you tell us more about what they have in them & why you can't just have one file with all the values in it?

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Has someone created separate Map IDs for each topic?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Aug 01, 2023 Aug 01, 2023

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Thank you very much for your answer.
Exactly. We have a MapId for each theme. This is how our development team needs it. Can you remove all MapsID and make them automatically? I was looking for videos and explanations on how to understand the functionality of MapsID and I can't find anything. Nor does it give me Robohelp Help. Could you advise me? Thank you so much!

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Participant ,
Aug 02, 2023 Aug 02, 2023

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Thank you very much for the reply,

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