Browse tree and Glossary not displaying on some pc's.

[RasVC]

I generate my chm-file, test it and it works perfectly. When I try it on another computer, neither the browse tree nor the glossary content is displayed.

Is there a setting somewhere which hide it or something? Please help.

Ras

[RoboColum_n_]

Hi Ras. The glossary and browse sequences in CHM files use a file called HHACTIVEX.DLL. This is a freely distributable file that must be installed and registered on the end users PC for these elements of the help file to work. If you search for this file on your PC you can ship it to your users. You may want to have a word with your developers to get the file included as part of the application's Install Shield process.

[RasVC]

Thanks Colum for the speedy reply.

I found the file and copied it to the other pc to the windows folder, system folder and system 32 folder. Where else must I copy it to? Or am I totally on the wrong track? Is there security settings somewhere that needs to be changed or something like that?

Ras

[RoboColum_n_ · Accepted solution]

Hi Ras. It is not purely enough to copy the file onto the end user's PC. The file has to be registered as well. The file is included as part of most Windows installs but if it isn't how to manually register is is found here.

[RasVC]

Colum you beauty, worked perfectly thanks.

Regards from Sunny South Africa.

Ras

[RoboColum_n_]

You know how to make me feel depressed Ras. Greetings from a rather dull Guildford, UK. Off to Aberdeen, Scotland this evening for two days cold rain! Glad it all worked for you.

[Lars_S]

After reading the introduction to this post I thought my quest was over! However, I am not so certain after reading all text. I am experiencing half of the described problem, i.e. I cannot display the Glossary content on some computers. Are there other files that are required for this to work properly?

Best regards,
Lars S

[RoboColum_n_]

No Lars. As long as the HHACTIVEX.DLL file is installed and registered on all PCs the glossary should work. Is there any commonality between the PCs that don't run the help file correctly (e.g. OS)?

[Lars_S]

Thanks for the info. We registered the HHACTIVEX.DLL file on the computers that did not show the Glossary correctly, and lo and behold, there the Glossasy was! That particular file, is it free to distribute through our installation application?

/Lars