BUG 3: Style Mappings Dialog Takes 1:45 min/sec to Open

[Guest]

Use of the style mapping dialog is critical to using this product.

This dialog is used iteratively in development to map FM styles to HTML tags and make changes as necessary. It is not used only once.

Each time I attempt to open this dialog I must wait 1 minute and 45 seconds for the dialog to appear;
this amount of time is unacceptable.

RoboHelp appears to be using this time to parse the entire FrameMaker book chapter by chapter looking for paragraph styles. In literally 99.8% of the times an update operation is requested no new paragraph styles have been added to any chapter in the book. I'm confident that this is the case for many, if not most, other users as well. Therefore the time consumed really is wasted.

Please re-engineer the update, force update process with a goal of making it much, much faster and more responsive to our workflow e.g. process differences where they represent real content changes and leave the rest 'as is'.

[Guest]

Yes! I am not the only one!!

I am using a miniscule "test" file at this point, because I was trying to figure out what was breaking RoboHelp, so I'm importing a 1-page document with 2 paragraphs on it.

I don't have the wait time the OP has, but when I load the mapping tags into the dialog box, and then try to update, RoboHelp crashes with an "out of memory" error.

[Guest]

I don't know what the spec is, but I had some crash trouble with an earlier release before I upgraded RAM to three GB; had two previously. The latest current release (7.01.001) seems a bit more stable too... but I am only guessing that these may be factors in your environment. Hopefully the development team is working on the speed issue.