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Can not import FrameMaker Version: 16.0.3.979 files into Version 2020.6.76

New Here ,
Oct 05, 2021 Oct 05, 2021

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It says this was fixed, but it was not.

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Community Expert ,
Oct 05, 2021 Oct 05, 2021

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What issue are you experiencing? Any messages appear or show in the Console? Is it happening with all files or just specific ones?

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Yes, It posts a file not found error after opening FrameMaker.

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New Here ,
Oct 05, 2021 Oct 05, 2021

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All files.

 

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Community Expert ,
Oct 05, 2021 Oct 05, 2021

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Does it happen if you just open FM2020 directly (not launching it by clicking on a .fm or .book type file)?

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New Here ,
Oct 05, 2021 Oct 05, 2021

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I can open FrameMaker files directly. It only happens when I attempt to imprt them into Robohelp.

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New Here ,
Oct 05, 2021 Oct 05, 2021

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I moved teh files to OneDrive and it worked.

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Community Expert ,
Oct 06, 2021 Oct 06, 2021

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I'm sorry, I completely missed that you had posted in the RH forum & that you were looking to import FM content into RH - I was thinking you were having issues only inside FM.

 

I'm not sure how moving the FM files to OneDrive would fix anything - where were the FM files located before? RH would have been on your local machine and the project you created to hold the FM content should be local to the workstation also. FM would also need to be open on your machine (but with no files opened in it) for the FM to RH import to work.

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New Here ,
Nov 04, 2021 Nov 04, 2021

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It did necause Robohelp will not import if the path is too long. Alsdo it was not done just to fix that, it was to give the team access to the files.

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Community Expert ,
Oct 06, 2021 Oct 06, 2021

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Fm is definitely not my area but you have mentioned OneDrive. I have found RoboHelp works OK with Google Drive for me but OneDrive didn't. Someone else posted to the same effect recently. Mentioning this in case RoboHelp is on OneDrive.

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See www.grainge.org for free Authoring and RoboHelp Information

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Robohelp is not on OneDrive, the help files are there so the developers can access them.

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Community Expert ,
Nov 04, 2021 Nov 04, 2021

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To clarify the OneDrive bit, I am referring to where the project is stored rather than the program.

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See www.grainge.org for free Authoring and RoboHelp Information

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