Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can Robohelp for word support .PNG images

New Here ,
Mar 22, 2008 Mar 22, 2008
Hii,

Can anyone pls tell me whether Robohelp for Word supports images in .PNG format ?? (I am working on a Winhelp 2000 project) I am able to get good results for smaller word documents without converting the images into Help images, but the larger documents are not letting the help file to be generated. The generation process stops at processing the .rtf file. I don't want to convert my images, which consist of .bmp and .png files, into Help images because the output is very ugly.
1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 22, 2008 Mar 22, 2008
Which version of RH are you using?
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 22, 2008 Mar 22, 2008
It might not be the image type that is the problem. You must insert images using the RH menu / icon and not paste them in. Also you must not have the images viewable at the time you generate. You have to go to the menu and change the image view to Code. If after doing that you have images viewable, you must have pasted them in.

Try that first.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2008 Mar 23, 2008
Thanks, that helped get rid of the problem. I had around 700 images (ranging from small menu icons to full screen windows) in my Word document, and was trying to import the same into RH7. I divided the document into smaller documents because of the said problem. Now, one of these documents was again creating problem. I followed what you suggested regarding the images for that specific part only, and the problem has gone. Now my concern is, will those parts, where I have not inserted the images using the RH7 menu, create problem later on. For now, they are working perfectly, and the images are getting displayed properly. I have not converted any images into help images. But, the Insert Image dialog box did not support PNG files, hence I had to save the images as BMP (24 bit) first. What problems can I face because of simply importing the documents along with the images. Removing all the images, saving them, and inserting them again using the RH7 menu is going to take a hell lot of time.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2008 Mar 24, 2008
Again stuck... Images not getting displayed in the output hlp file. I get a message instead of an image that the image is missing. I want to insert the images in PNG format but Insert Image dialog box doesn't support PNG format. What to do ?? Converting into "help images" is distorting the images.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 24, 2008 Mar 24, 2008
The rule for RHforWord always used to be: Pics go in via the menu Insert>Picture>From Fle (or the shortcut icon) and in .bmp format, NOT as Help images and NOT in any other format. Any exceptions meant trouble somewhere along the line.

From what I read in the forums, RH7 is an unbelievably temperamental beast anyway (thank the gods that I won't have to convert from RHX5!) and, in dealing with the archaic '..for Word' version, RH7 is probably teetering on the very edge of total nervous breakdown.

So - sorry, but you're probably going to have to just do it....

Luck

Brian
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2008 Mar 24, 2008
Thanx .. It was quiet enlightening to learn that there are ppl out there walking the same line as me. Means, there is no other option for me but to insert each image (apprx. around 700 of them) manually, one by one. Which may take up the rest of my life. Lol.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 25, 2008 Mar 25, 2008
LATEST
Phew.. done at last. Earlier I was saving the images related to different documents in separate folders. When I saved them all in one single folder, without any subfolders, it works. (Is this OK? Y won't the images be displayed in the output if I saved them in different folders)

Another issue is that the first topic of each document fails the CSH test. Though for the time being, the first topic in all my documents is only like an introduction, and hence, will not be called for from the application, I request for suggestions on this issue.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp