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Background
Problem
When I try to generate webhelp for this specific project, RoboHelp hangs during the "updating files" progress message. The only way out is to close RH entirely. I can successfully generate webhelp for this specific project if I use NO conditional build expressions.
What I've tried
Things I've noticed
Any ideas would be appreciated!
hello! I was having same issue. Turns out it was an issue with a single topic! Talk about needle in a hay stack! More specifically, it was an issue with a cell that had a condition applied to it (last cell of a table).
Note: The way this table was split and merged and had conditions applied to it (on some columns, not others)...I am not surprised there was an issue.
Steps taken:
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Hi there
I think the first thing I would try would be to create a new Single Source Layout. Then see if the conditionals hang that one.
If not, it was layout related and sometimes that happens. If the problem persists, I would expect something is going on with one or more topics. In that case it becomes a matter of figuring out which topics have the issues. You can work with a copy of the project. Delete half the topics and see if anything changes. The goal is to slice and dice and test until you isolate the problem topic(s).
Cheers... Rick
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Thanks. I'll let you know if any of that works.
Noel
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Unfortunately I still can't generate webhelp using a conditional build expression in this one single project. I tried your suggestion of deleting the Single Source Layout. I also tried deleting topics, which eventually worked... sort of. There are about 150 topics in this project, so I deleted them in alphabetical groups. Deleted all the As, generated, deleted all the Bs, generated, and so on. After I deleted all the Ss, it generated while using the conditional build expression. I went back to an earlier copy before I started deleting topics, and I deleted only the Ss. No dice. By the time I deleted A-S, there are only 13 topics left in the project. I don't know if this is relevant, an unlucky omen or what... just thought I'd add that.
Not sure where to go from here. If anyone has any ideas, I'm all ears.
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hello! I was having same issue. Turns out it was an issue with a single topic! Talk about needle in a hay stack! More specifically, it was an issue with a cell that had a condition applied to it (last cell of a table).
Note: The way this table was split and merged and had conditions applied to it (on some columns, not others)...I am not surprised there was an issue.
Steps taken:
If it is the same issue, perhaps you can save time and look for this string to identify: "</td><?rh-cbt_end ?> </tr> </table>"
Hope this helps! Good luck
-c
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Working "backwards" and importing into a new project took a long time, but it worked. In the end, I found 2 topics (out of ~150) that were bad. Both had tables. One table was very complex with a lot of merged cells, and I was not surprised that it was a culprit. However, the other topic/table was simple and straightforward. No merged cells; no unusual formatting; no strange HTML tags in the code. I still have no idea why it prevented me from generating Webhelp, but I don't care anymore 😉
Thanks for the ideas and tips.