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I am using Robohelp 2019, and the thumbnail feature works great as long as the topic page is still inside of the frame. If I right-click a topic and open it in a new window, the thumbnails no longer work.
Is there a setting I need to check somewhere?
The images ARE checked for "Use Thumbnail" and my Output Presets have "Create thumbnail for images" checked as well.
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I don't know for sure but I wouldn't expect it to work in that scenario. The new window is sort of disconnected from the scripts that make the thumbnails work. Maybe check with techcomm@adobe.com?