We have a file setup consisting of multiple sub-folders of Word documents left from when we were using RoboHelp Classic. Now, when I try to import as a Word document, it will only allow me to select one file at a time for import. If I import them as files, I can select multiple but it doesn't recognise them as readable or editable files once they're in RoboHelp.
Is this part of the new release, or am I simply doing the process wrong? All the older guides to importing Word documents simply say to select multiple files, which I can't do. Any help is appreciated, we have a couple of hundred Word docs to import.
What point version of RH2020 are you running? The Word import may have been tweaked in one of them (can't definitively say because I don't use Word imports).
It's version 2020.4.173
Ok, that's the most current (as of May 2021) - I'd check inside the About RH sample project & check out Peter's site (grainge.org) - he may have new info on that subject in his RH2020 Tour.
Thanks, I haven't found anything yet but will keep looking. Any idea if there's a requirement to import Word docs as Word docs rather than just as files? If I could import/link them as regular files that would be fine as well, they just don't seem to get recognised properly when they appear in the project
Are you importing them as a one off task or do you want them linked so your help topics update when you update the Word documents?
I would prefer to link them. I had tried that initially, but was getting the same problem where they appear in the contents bar but can't be opened/viewed/edited as you can see below. So my next attempt was just to import them because that was working (at least one by one).
Once you link them you need to tell RH to create the topics for you.
I'm not entirely sure I have this exactly right as I don't use the linking feature, but playing with some test files I found these options to create the topics in RH.
* Right-click on a specific Word document and select Create/Update
* Right-click on a folder, then select Word Documents > Update All
You can't edit the Word docs within Robohelp. In Classic you could right-click and select Edit, but that doesn't appear to work in RH2019 (and iIassume RH 2020). If you need to edit the Word files you need to right-click and select Show in Explorer.
Oh great, that's worked now, thankyou! I thought I must be missing a step, or other people would have brought this up earlier. Much appreciated.